Terms of Service

Sign-in is performed through your Steam account; Teamwise never knows your Steam password. You must be at least 13 years old to use the Platform, and of legal age — or have the consent of a legal guardian — to subscribe to a paid plan.

You agree to provide accurate information and to keep it up to date. You are responsible for the security of your Steam account and for any activity performed through your Teamwise account. Any fraudulent or abusive use is prohibited.

We reserve the right to suspend or delete your account in case of violation of these terms, after notification where reasonably possible.

You agree to use the Platform lawfully and respectfully, for the purpose of organizing and improving your esport activity. Any unauthorized commercial exploitation of the Platform is prohibited.

It is strictly forbidden to:

• •Harass, threaten or intimidate other users
• •Post spam or unsolicited content
• •Distribute viruses, malware or malicious code
• •Impersonate another person or team
• •Use exploits or attempt to bypass the Platform’s security or plan limits
• •Share illegal, hateful or discriminatory content
• •Use the managed game server for anything other than your Team’s CS2 activity (third-party hosting, resale, etc.)

You retain ownership of the Content you submit. You grant Teamwise a non-exclusive, worldwide license to host, process and display it, strictly to the extent necessary to operate the Platform.

Demos may contain gameplay data of third-party players (nicknames, Steam identifiers, in-game actions). By uploading a Demo — or enabling automatic collection on your server — you confirm you are entitled to do so. This data is processed solely to produce statistics and replays for your Team.

You are solely responsible for the Content you submit. Teamwise reserves the right to moderate or remove any Content that violates these terms.

Access within a Team is governed by granular permissions assigned individually to each member — there are no fixed roles. At least one member always holds the administration permissions. Members holding administrative permissions are responsible for the permissions they grant.

Administrators may transfer administration or dissolve the Team. Dissolution results in the permanent deletion of the Team’s data, including its Demos and statistics.

We process: your public Steam profile (identifier, nickname, avatar); the data you enter on the Platform; Demos and the statistics derived from them; if you link FACEIT, your FACEIT identifiers and match data retrieved through the FACEIT API. Payment data is processed by Stripe and never stored by Teamwise.

Your data is used solely to provide the Platform’s features. It is neither sold nor shared with third parties for advertising purposes.

We implement technical and organizational measures to protect your data, but no system can guarantee absolute security.

You may delete your account at any time, and request the deletion of your personal data by writing to contact@teamwise.gg.

Teamwise, its logo, design and features are protected by intellectual property law. Any unauthorized reproduction is prohibited.

Game names, logos and assets belong to their respective owners.

The Platform is provided “as is”, without warranty of any kind. We do not guarantee uninterrupted or error-free operation, nor the accuracy of automatically computed statistics.

To the extent permitted by law, Teamwise cannot be held liable for indirect damages, data loss or loss of profits arising from the use of the Platform.